MANAGING MOBILITY
Mobility Processes
Processes in mobility are considered to be all those that require movement and the performance of a task, such as:
- POD: Order delivery/pickup.
- Pre-sales: Commercial visit and order management directly at the customer's location.
- FIELD SERVICES: Execution of normally highly technical tasks and processes (maintenance, repairs,...) in the field.
All these processes are carried out in a mobile environment, which is why they share many functionalities.
Planning of Tasks in a Timely Manner
Nowadays it is necessary to perform delivery/pickup operations with the highest levels of service and quality. This requires a correct dimensioning of resources, as well as an optimal planning of the tasks to be performed. And finally, it is necessary to execute these planned tasks in a timely manner.
This is the only way to provide quality service to the end customer, whether in B2B or B2C environments.
At Tech Id we differentiate different processes and tasks in the mobility process, aligning ourselves with the functionalities required in the mobility process. The following are the most common ones.
Thus there is a first task of planning and sizing of resources that is done initially and not in a mobility environment.
Indeed, there are tools that, using complex resource optimization algorithms (warehouses, transports, etc.), based on the orders to be delivered and/or picked up, as well as the different stops to be made, offer different scenarios with the resources required and/or presented, and the routes generated for each resource (each transport).
In this way, it is possible to correctly manage resources, offering the possibility of being very flexible and adapting them to daily realities.
With task execution traceability solutions you will be able to:
- Optimize your vehicle fleet or outsourced transportation.
- Optimize vehicle usage and operating costs.
- Plan and manage your human resources (break times, loading/unloading times, etc).
Subsequently, it is necessary to manage the correct execution of the planned routes and tasks.
By working with mobility and traceability systems in the execution of operations, your company will be able to improve and enhance the customer experience.
- Control the loading / unloading of the vehicle.
- Control of deliveries/collections and even returns.
- Control and management of visits and/or tasks performed at a client.
- Incident management with image capture.
- Real-time monitoring and tracking of process execution.
- Geoposition where the task has been performed.
- Communication with mobile workers.
- Access to corporate spare parts or inventory systems.
- Mapping of fixed assets (tools, containers, etc.)
- Control important elements in your processes (cold chain for example).
- Manage carbon footprint.
How does optimizing mobility processes benefit your company?
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Cost Reduction
Eliminating paper means reducing errors and therefore costs. Managing and controlling processes in a centralized way minimizes inefficiencies and costs of all kinds, improving the productivity of all your employees.
-
Improve the security of your deliveries
By having a traceability of products and goods it is possible to ensure the correct delivery or services at the destination, as well as to have a documentary proof of the same: both in signature and in geopositioning during delivery.
-
Improved Driver Safety
Real-time monitoring of driver behavior enables detection of dangerous behaviors, such as speeding or hard braking. This improves driver safety and reduces the risk of accidents.
-
Regulatory Compliance
Many trucking companies must comply with specific regulations, such as hours of service (HOS) logging for drivers. Fleet management software facilitates compliance and provides documentation needed for audits and regulatory compliance.
-
Fleet and vehicle management
Trucking companies often operate a variety of vehicles, from trucks to light vehicles. The software allows all these assets to be managed and monitored in a single system.
-
User management
Just as the system helps you manage your vehicles, it will help you manage your human resources by optimizing and managing breaks, etc.
-
Reports and Analysis
Provides detailed reports on fleet performance, aiding in data-driven decision making. All Tech Id solutions are focused on the integration of data in corporate systems, in this case, the correct management of executive data (with a control tower) and strategic data through BI systems and/or dashboards takes special relevance.
-
Customer Experience
The ability to provide customers with accurate information about the location and status of their shipments improves customer satisfaction.
-
Integration to Corporate Systems
Tech id solutions are always integrated with corporate systems so that, even when on the move, the user can have the relevant information for their functions, but also that the execution of all processes are monitored and digitized for subsequent corporate analysis.
-
Increased security in management and business decision making.
The automated digitization in real time of the information generated by the process itself ensures that this information is complete and accurate, in addition to having it available in the appropriate systems, whether WMS or ERP. This makes it possible to make decisions, whether executive or strategic, in a secure way, offering the possibility of working with dashboards, KPi's, etc.
-
Optimizes the planning of the rest of the processes
The digitization of the execution of processes in real time in your management systems or corporate systems offers the possibility of reviewing the planning and prioritization of the tasks to be performed based on reality and not on an initial planning.
-
Cost Reduction
Eliminating paper means reducing errors and therefore costs. Managing and controlling processes in a centralized manner minimizes inefficiencies and costs of all kinds, improving the productivity of all your employees.
-
Improve the security of your deliveries
By having a traceability of products and goods it is possible to ensure the correct delivery or services at the destination, as well as to have a documentary proof of the same: both in signature and in geopositioning during delivery.
-
Improved Driver Safety
Real-time monitoring of driver behavior enables detection of dangerous behaviors, such as speeding or hard braking. This improves driver safety and reduces the risk of accidents.
-
Regulatory Compliance:
Many trucking companies must comply with specific regulations, such as hours of service (HOS) logging for drivers. Fleet management software facilitates compliance and provides documentation needed for audits and regulatory compliance.
-
Fleet and vehicle management:
Trucking companies often operate a variety of vehicles, from trucks to light vehicles. The software allows all these assets to be managed and monitored in a single system.
-
User management
Just as the system helps you manage your vehicles, it will help you manage your human resources by optimizing and managing breaks, etc.
-
Reports and Analysis
Provides detailed reports on fleet performance, aiding in data-driven decision making. All Tech Id solutions are focused on the integration of data in corporate systems, in this case the correct management of executive data (with a control tower) and strategic data through BI systems and/or dashboards takes special relevance.
-
Customer Experience
The ability to provide customers with accurate information about the location and status of their shipments improves customer satisfaction.
-
Integration to Corporate Systems
Tech id solutions are always integrated with corporate systems so that, even while on the move, the user can have the relevant information for their functions but also that the execution of all processes are monitored and digitized for subsequent corporate analysis.
-
Optimizes the planning of the rest of the processes
The digitization of the execution of processes in real time in your management systems or corporate systems offers the possibility to review the planning and prioritization of the tasks to be performed based on the reality and not on an initial planning.
-
Increased security in management and business decision making.
The automated digitization in real time of the information generated by the process itself ensures that this information is complete and accurate, in addition to having it available in the appropriate systems, whether WMS or ERP. This makes it possible to make decisions, whether executive or strategic, in a secure way, offering the possibility of working with dashboards, KPi's, etc.
May we help you?
- +34 91 430 47 82
- info@tech-id.com
Telephone: 039 51 58 592
E-mail: info@tech-id.com
Address: Fuencarral, 44
28018 Alcobendas (Madrid)
Phone: +34 6 17 46 02 27
E-mail: info@tech-id.com
Address: Calle Calatrava 23, Barcelona
Phone: +39 011 18 98 3679
E-mail: info@tech-id.com
Address: Via Migliarone, 21/A
10091 – Alpignano (TO)
Phone: +39 039 51 58 592
E-mail: info@tech-id.com
Address: Via Berlinguer, 18
20872 – Cornate d’Adda (MB)
Telephone: 039 51 58 592
E-mail: info@tech-id.com
Address: Fuencarral, 44
28018 Alcobendas (Madrid)
Phone: +39 011 18 98 3679
E-mail: info@tech-id.com
Address: Via Migliarone, 21/A
10091 – Alpignano (TO)
Phone: +39 039 51 58 592
E-mail: info@tech-id.com
Address: Via Berlinguer, 18
20872 – Cornate d’Adda (MB)
Find the solution to automate and optimize your processes and integrate all your corporate information. Ask us and together we will analyze your case.