SOLUTIONS FOR RETAIL NON FOOD
The non-food retail sector is where there is a great variety of companies and products. It is a sector where innovation in customer service, operations and marketing is constant.
- This focus on customer experience has become a key differentiator and a central pillar of every company's success. Every interaction with the customer, whether in face-to-face shopping, social media, e-commerce, as well as mobile operations in delivery and returns management, is considered an opportunity to build strong relationships and foster brand loyalty.
- Companies in this sector make it a top priority to provide access to their customers through multiple and different channels. In fact, the retention rate of retailers with a strong omnichannel strategy is as high as 90% compared to 33% for those without. The only way to implement this strategy is to have an inventory with accuracy levels above 90%, which is achieved by using innovative technologies in both processes and technology application. For example, it is essential to have updated inventories with a very high level of accuracy in order to be able to provide customer service through all customer contact channels.
- Whether we are thinking of multi-brand stores in which differentiation is sought, for example, by variety, service, price, advice, or whether we are talking about single-brand stores in which differentiation is more associated with positioning and the target public, retailers have very well-defined strategies in this area.
- The need for innovation in customer outreach as well as marketing strategies lead to stress operations to the maximum with multiple and different sales campaigns. So we have the sales, Black Friday, Christmas, etc.
At Tech ID, we are committed to help you work on the differentiation of your company by optimizing the execution of your processes through the study of the process itself and applying, if required, technology. In this way it is possible to integrate the information generated into your company’s corporate systems (ERP, WMS, POS,…).
What processes can we help you with?
Inventory
Omnichannel strategies require accurate inventory, which is why it has become a top priority.
Applying technological solutions helps to innovate in the process itself but also to digitize the physical movements that are made, thus being able to integrate the necessary information in the corporate systems, from which the omnichannel platforms are fed.
Inventory
Omnichannel strategies require accurate inventory, which is why it has become a top priority.
Applying technological solutions helps to innovate in the process itself but also to digitize the physical movements that are made, thus being able to integrate the necessary information in the corporate systems, from which the omnichannel platforms are fed.
Repricing
Price relabeling occurs when prices need to be revised and updated. It is a costly process that can be improved by using mobile devices such as printers and bar code readers.
When this process is very frequent, it is recommended to switch to a digital solution called ESL (Electronic Label), which saves time and avoids errors.
Repricing
Price relabeling occurs when prices need to be revised and updated. It is a costly process that can be improved by using mobile devices such as printers and bar code readers.
When this process is very frequent, it is recommended to switch to a digital solution called ESL (Electronic Label), which saves time and avoids errors.
Click&Collect
The management of pickups and/or deliveries through the click and collect method requires multiple tasks (from order taking, picking, to delivery) within a global process that requires the sharing of information across multiple channels and platforms.
That is why the correct execution is essential to provide the right service to the customer, but it is also essential to manage the information generated. The application of technologies in the processes helps to have the right information at the right place at the right time.
Click&Collect
The management of pickups and/or deliveries through the click and collect method requires multiple tasks (from order taking, picking, to delivery) within a global process that requires the sharing of information across multiple channels and platforms.
That is why the correct execution is essential to provide the right service to the customer, but it is also essential to manage the information generated. The application of technologies in the processes helps to have the right information at the right place at the right time.
Returns and Reverse Logistics Management
Returns or reverse logistics becomes a very complex process due to the multiple and different channels through which it can occur, as well as the need to manage very small batches of product.
Not having an optimized reverse logistics operation sometimes even leads to product scrap. Therefore, it is clear that the operational, customer service and merchandise costs are enormous. By applying traceability strategies and applying technologies in the execution of your processes, it is possible to minimize all these costs, giving an optimal service to your customer.
Returns management or reverse logistics
Returns or reverse logistics becomes a very complex process due to the multiple and different channels through which it can occur, as well as the need to manage very small batches of product.
Not having an optimized reverse logistics operation sometimes even leads to product scrap. Therefore, it is clear that the operational, customer service and merchandise costs are enormous. By applying traceability strategies and applying technologies in the execution of your processes, it is possible to minimize all these costs, giving an optimal service to your customer.
Mobile Worker
The use of mobile devices allows streamlining workflows, accessing corporate applications, communicating and collaborating among employees, and assisting customers on the sales floor.
Mobile Worker
The use of mobile devices allows streamlining workflows, accessing corporate applications, communicating and collaborating among employees, and assisting customers on the sales floor.
Asset Tracking and Tracing
The investment made in the company’s assets is very high, and a solution is needed to trace and manage those critical assets, and at the same time integrate this information with the management and control systems.
Asset Tracking and Tracing
The investment made in the company’s assets is very high, and a solution is needed to trace and manage those critical assets, and at the same time integrate this information with the management and control systems.
RTLS
RFID
Computer Vision
May we help you?
- +34 91 430 47 82
- info@tech-id.com
Telephone: 039 51 58 592
E-mail: info@tech-id.com
Address: Fuencarral, 44
28018 Alcobendas (Madrid)
Phone: +34 6 17 46 02 27
E-mail: info@tech-id.com
Address: Calle Calatrava 23, Barcelona
Phone: +39 011 18 98 3679
E-mail: info@tech-id.com
Address: Via Migliarone, 21/A
10091 – Alpignano (TO)
Phone: +39 039 51 58 592
E-mail: info@tech-id.com
Address: Via Berlinguer, 18
20872 – Cornate d’Adda (MB)
Find the solution to automate and optimize your processes and integrate all your corporate information. Ask us and together we will analyze your case.
May we help you?
- +34 91 430 47 82
- info@tech-id.com
Telephone: 039 51 58 592
E-mail: info@tech-id.com
Address: Fuencarral, 44
28018 Alcobendas (Madrid)
Phone: +34 6 17 46 02 27
E-mail: info@tech-id.com
Address: Calle Calatrava 23, Barcelona
Phone: +39 011 18 98 3679
E-mail: info@tech-id.com
Address: Via Migliarone, 21/A
10091 – Alpignano (TO)
Phone: +39 039 51 58 592
E-mail: info@tech-id.com
Address: Via Berlinguer, 18
20872 – Cornate d’Adda (MB)
Telephone: 039 51 58 592
E-mail: info@tech-id.com
Address: Fuencarral, 44
28018 Alcobendas (Madrid)
Phone: +39 011 18 98 3679
E-mail: info@tech-id.com
Address: Via Migliarone, 21/A
10091 – Alpignano (TO)
Phone: +39 039 51 58 592
E-mail: info@tech-id.com
Address: Via Berlinguer, 18
20872 – Cornate d’Adda (MB)
Find the solution to automate and optimize your processes and integrate all your corporate information. Ask us and together we will analyze your case.