LOGISTIC PROCESS IN THE COMPANY

Reverse Logistics

While reverse logistics refers to the process of efficiently managing the return, recycling and reuse of products from the point of consumption to the source. Unlike traditional logistics, which focuses on getting products from the manufacturer to the consumer, reverse logistics addresses the opposite flow, ensuring effective management of goods returning to the system.

Improve the Shopping Experience

Nowadays, this operation must be carried out by offering the customer a positive experience in the purchasing process, as well as confirming that it is carried out in an efficient and sustainable way for both the company and the environment.

It should also be taken into account that this process actually involves several stages that are usually carried out in different environments, so there may be tasks in mobility and others in the warehouse itself.

Reverse Logistics Factors

At Tech id we can automate and optimize your logistic and return processes in such a way that the execution is efficient, but above all that the information related to the process is correctly managed. In this way, each element will be able to access the corresponding information at the correct time.

Environmental Sustainability: Growing environmental awareness has led companies to adopt more sustainable practices. Reverse logistics facilitates waste reduction and resource optimization along the supply chain.
Consumer Expectations: In a competitive market, customer satisfaction is critical. The ability to handle returns efficiently and offer recycling and reuse options directly influences customer perception of a brand.
Regulations and Standards: Environmental regulations and concerns about proper waste management have led to increased scrutiny of business practices. Reverse logistics helps to comply with these regulations and mitigate legal risks.

Benefits of Replenishment Systems

Cost Reduction

Process optimization and product recovery can reduce costs associated with returns management and obsolete inventory management.
Improve service and Customer Experience

By optimizing your return tasks, customer service is guaranteed, both in terms of quality and speed. By optimizing your reverse logistics processes, you can:
- Guarantee the order actually delivered to the customer and therefore invoiced.
- Minimize the sales cycle.
- Accept all types of orders, as the customer will be guaranteed a refund if necessary.
- Disclose its carbon footprint with the social component that this entails.
Improve Inventory Quality

Ensuring the correct entry of returns logically improves the quality of the inventory, allowing it to be managed more efficiently.

Operational Efficiency

Well-planned reverse logistics can improve operational efficiency by closing the product life cycle smoothly and cost-effectively.
Sharing and visibility in your supply chain

The goal of optimizing the supply chain greatly benefits all links in the chain itself, and that optimization involves sharing processes and information. That is why having the right information in corporate or management systems is defined as a critical task for any company. Your company will obtain a differential value in terms of its ability to collaborate and integrate with its customers and suppliers, sharing quality information. For example, you will be able to share and inform your customers of the status of their orders, informing them truthfully and in real time.
Greater security in business management and decision making.

The automated digitization in real time of the information generated by the process itself ensures that this information is complete and accurate, in addition to having it available in the appropriate systems, whether it is a WMS or an ERP. In this way it is possible to make decisions, whether executive or strategic, in a secure way, offering the possibility of working with dashboards, KPi's, etc.

Cost Reduction

Process optimization and product recovery can reduce costs associated with returns management and obsolete inventory management.
Improve service and Customer Experience

By optimizing your return tasks, customer service is guaranteed, both in terms of quality and speed. By optimizing your reverse logistics processes, you can:
- Guarantee the order actually delivered to the customer and therefore invoiced.
- Minimize the sales cycle
- Accept all types of orders, as the customer will be guaranteed a refund if necessary.
- Disclose its carbon footprint with the social component that this entails.
Improve Inventory Quality

Ensuring the correct entry of returns logically improves the quality of the inventory, allowing it to be managed more efficiently.

Operational Efficiency

Well-planned reverse logistics can improve operational efficiency by closing the product life cycle smoothly and cost-effectively.
Sharing and visibility in your supply chain

The goal of optimizing the supply chain greatly benefits all links in the chain itself, and that optimization involves sharing processes and information. That is why having the right information in corporate or management systems is defined as a critical task for any company. Your company will obtain a differential value in terms of its ability to collaborate and integrate with its customers and suppliers, sharing quality information. For example, you will be able to share and inform your customers of the status of their orders, informing them truthfully and in real time.
Greater security in business management and decision making.

The automated digitization in real time of the information generated by the process itself ensures that this information is complete and accurate, in addition to having it available in the appropriate systems, whether it is a WMS or an ERP. In this way it is possible to make decisions, whether executive or strategic, in a secure way, offering the possibility of working with dashboards, KPi's, etc.

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Madrid

Barcelona

Torino

Monza

Madrid

Torino

Monza

Madrid

Torino

Monza

Find the solution to automate and optimize your processes and integrate all your corporate information. Ask us and together we will analyze your case.